Terms and Privacy Policy

Updated on December 2022

Thank you for choosing Vyvo SocialFi. Vyvo SocialFi (hereinafter referred to as “the Service”, “Service” or “we”) is a digital asset management service. All natural persons or entities that log in to this product count towards users of this product (hereinafter referred to as “you” or “user”). For users’ convenience, this Agreement may come in multiple languages. Should conflicts or omissions happen, the English version will prevail.

We recommend that you read and understand the policies in their entirety before using this Product (“Vyvo SocialFi”), and important information, including disclaimers, will be displayed in bold. Definitions of keywords from this policy are aligned to those in “Vyvo SocialFi Service Agreement”.

  • 1.1 You understand this Agreement and the relevant agreement applied to Vyvo SocialFi and those decentralized applications (hereinafter referred to as “DApp”) self-developed and owned by Vyvo SocialFi (third-party DApps excluded).
  • 1.2 You are deemed to have fully read and accepted all of the terms of this agreement by downloading the Vyvo SocialFi software, creating identities, restoring identities (see definition below) or importing wallets to Vyvo SocialFi. This agreement shall take effect immediately and be binding upon both parties. If you do not accept the terms of The Agreement, you should stop using Vyvo SocialFi immediately. Please delete Vyvo SocialFi if you have downloaded the app.
  • 1.3 When accessing or using Vyvo SocialFi, you agree that:
    • (1) Accept to be binding to the latest version of the Agreement (no changes or modifications);
    • (2) In jurisdictions applicable to you, you are of legal age to use Vyvo SocialFi and able to fulfill the legally-binding or financial obligations from using Vyvo SocialFi;
    • (3) You are not in the category of excluded users (as defined in the Agreement).
  • 1.4 The company reserves the right to update the Agreement at any time. The updated Agreement will take effect immediately without further notice once published. If the users do not accept the updated terms of the Agreement, please stop using Vyvo SocialFi. Any use after the update of the Agreement will be deemed as your acceptance of the revised Agreement.
  • 2.1 Vyvo SocialFi: Refers to the entity that allows Members to invite others to join and earn rewards when certain criteria are met.
  • 2.2 Excluded Persons:
    • (1) Persons other than natural persons who have the legal and conscious capacity to enter into this Agreement;
    • (2) Users who are prohibited, restricted, unauthorized or ineligible to use the service (as defined herein) in any form or manner (in whole or in part) because of the Agreement, the law, regulatory requirements, or the provisions of the jurisdiction applicable to such User;
    • (3) You further represent that you are not (a) the subject of economic or trade sanctions administered or enforced by any governmental authority or otherwise designated on any list of prohibited or restricted parties or (b) (including but not limited to the following) a citizen, resident, or organization of the Chinese Mainland, Hong Kong (SAR of China), Russia, North Korea and all countries listed in the UN sanctioned countries.
  • 2.3 Identity: Refers to the digital identity generated based on your public and private keys.
  • 2.4 Create or import wallet: Refers to the process of creating or importing wallets with Vyvo SocialFi after you accept the Agreement.
  • 2.5 Wallet password: Refers to the password you create while setting up Vyvo SocialFi wallet, which is used to encrypt and protect your private key. As a decentralized application, wallet password is not stored on your mobile device or the company’s server. Once lost, you will need the private key or the recovery phrase to reset the wallet password.
  • 2.6 Tool-tip: Refers to messages that appear on Vyvo SocialFi interfaces instructing users on the operative process, including relevant procedures and steps.
  • 2.7 Specific users: Users who are required to cooperate with us and fulfill their obligations to disclose personal information in accordance with the laws, regulations, and policies of Singapore and other countries.
  • 2.8 Developer users: Users who access the developer-oriented services like Vyvo SocialFi’s developer mode specified in the company’s notices and relevant protocols.
  • 2.9 Keystore: A file of encrypted private key or recovery phrase. It is only stored on your device and will not be synced to the company’s server.
  • 2.10 Digital tokens: Refers to the digital tokens currently supported on Vyvo SocialFi, including but not limited to VSC, USDV, USDC, MATIC, BUSD, BNB, etc.
  • 2.11 Personal information: Refers to all kinds of information recorded electronically or otherwise that can identify the user’s personal identity alone or in combination with other information, including but not limited to the natural person’s name, date of birth, identity certificate number, personal biometric information, address, telephone number, bank card number, email address, wallet address, mobile device information, operation records, transaction records, etc., but excluding a user’s wallet password, private key, recovery phrase, and Keystore.
  • 2.12 Third-party services: Refer to all products and services offered by third parties such as third-party DApp, smart contracts, open-source protocols, hardware wallets, web pages, exchanges, etc.
  • 3.1 You understand and agree that the Company may, at its own discretion, temporarily provide or suspend part of its services, or enable new services in the future. When such change happens, your continued use of Vyvo SocialFi means you agree to this Agreement or the terms of this Agreement as amended.
  • 3.2 In order to reduce misuse of Vyvo SocialFi or any security risks associated with digital tokens, you are advised to avoid the use of Vyvo SocialFi if you have no basic knowledge of blockchain. The Company reserves the right to refuse to provide part or all of its services for users who do not have basic knowledge of blockchain.
  • 3.3 You understand that the Company will suspend or terminate the Service in the event of the following:
    • (1) Vyvo SocialFi is unable to operate properly due to technical reasons such as maintenance of equipment and blockchain system, upgrade, breakdown, and communication outage;
    • (2) The Company is unable to provide the Service or it reasonably believes that continuing to provide the Service will give rise to substantial risks due to typhoon, earthquake, tsunami, flood, power outage, wars, terrorist attacks, viruses, Trojans, hacking, system instability or government actions, etc.;
    • (3) Changes in applicable laws or policies that have material adverse effects;
    • (4) Other circumstances that cannot be controlled or reasonably foreseen by the Company.
  • 3.4 The Company may unilaterally suspend or terminate the usage of part or all of Vyvo SocialFi’s functions by the User in the event that the User:
    • (1) Dies;
    • (2) Steals someone else’s wallet information or mobile device;
    • (3) Fills out false personal information in Vyvo SocialFi;
    • (4) Declines Vyvo SocialFi’s forced update;
    • (5) Uses Vyvo SocialFi open source code in a way that violates third-party open source agreements or the Company’s rules;
    • (6) Uses Vyvo SocialFi for illegal or criminal purposes;
    • (7) Interferes with other users’ normal use of Vyvo SocialFi;
    • (8) Falsely claims to be a member of the Company’s staff or executives;
    • (9) Attacks, invades, alters or in any other way threatens the normal operation of the Company’s computer systems;
    • (10) Uses Vyvo SocialFi for spam advertising;
    • (11) Spreads rumors that tarnish the goodwill of the Company and Vyvo SocialFi;
    • (12) Engages in other illegal activities or conducts that violate the Agreement, or circumstances where the Company deems necessary to suspend certain functions.
  • 3.5 You have the right to export personal information such as your wallet within a reasonable time if the Company changes, suspends, or terminates the Service.

Vyvo SocialFi (hereinafter referred to as “we”) respects and protects the privacy of our users (hereinafter referred to as “you” or “the User”), and will collect and use your personal information generated when using Vyvo SocialFi in accordance with this Privacy Policy (hereinafter referred to as “this Policy”).

Please note that we collect the following information from you for the purpose of providing Vyvo SocialFi services that meet your needs, and that we attach high importance to your privacy. We will strictly adhere to the principles of lawfulness, rightfulness and necessity when collecting any information from you. You acknowledge that your refusal to provide the information required for the Service may affect your experience with Vyvo SocialFi.
  • 4.1 We will collect your personal information such as your mobile device information, action history, transaction history, wallet address, etc.
  • 4.2 You acknowledge that your wallet password, private key, mnemonics, and Keystore on Vyvo SocialFi are not stored in or uploaded to our servers. We do not provide any service to recover your wallet password, private key, mnemonics or Keystore.
  • 4.3 In addition, you acknowledge that when you use certain features of Vyvo SocialFi, we will send you a request for more personal information prior to the actual collecting. Your refusal to agree represents that you give up the feature concerned.
  • 4.4 When you are directed to a third-party DApp, the DApp will collect personal information from you. Vyvo SocialFi does not keep the personal information collected by the third-party DApp. We need to access your camera when you save an image to your photo library or scan a QR code. Your refusal to agree means that you will not be able to scan or save images to a photo library. Please turn on the corresponding access when you need to scan or save again.
  • 4.5 We need to access your camera when you save an image to your photo library or scan a QR code. Your refusal to agree means that you will not be able to scan or save images to a photo library. Please turn on the corresponding access when you need to scan or save again.
  • 4.6 To the extent permitted by laws and regulations, we may collect and use your personal information without prior approval or consent in the following circumstances:
    • (1) In connection with national security or national defense;
    • (2) In connection with public safety, public health or significant public interest;
    • (3) In connection with crime investigation, prosecution, trial, execution of judgments, etc.;
    • (4) The personal information collected is disclosed by yourself to the public at your own discretion;
    • (5) Your personal information is collected from lawfully and publicly disclosed sources, such as lawful news reports and disclosure channels of government information;
    • (6) Necessary for maintaining secure and compliant services, such as detection and handling of product and service failures;
    • (7) Other circumstances as stipulated by laws and regulations.
  • 4.7 We collect information in the following ways:
    • (1) You provide information for us. For example, you provide us with your name, phone number or bank card numbers in “Personal Center”, or with your email address when reporting a problem, or with additional information when using a specific service;
    • (2) We collect information when you are using Vyvo SocialFi, including your mobile device information and action history;
    • (3) We copy all or part of your transaction history through the blockchain system. However, your transaction history is subject to the record in the blockchain system.
  • 5.1 We will send you important notices promptly, such as software updates and changes to the Service Agreement and this Policy.
  • 5.2 We collect your personal information for our internal audits, data analysis, research and more to continuously improve our services.
  • 5.3 In accordance with Vyvo SocialFi User Agreement and Privacy Policy and our other regulations concerned, we will use user information to manage and handle user activities.

We meet legal and regulatory requirements and cooperate with regulatory agencies.

  • 6.1 Personal information collected and generated by us in the Republic of Singapore will be stored on servers in the aforementioned country. If we do need to transfer your personal information outside of Singapore, we will obtain your approval beforehand and conduct cross-border data transmission in compliance with applicable laws, regulations, and policies, and fulfill the obligation of confidentiality for your personal information.
  • 6.2 We will not share or transfer your personal information to any third party without your prior consent, except for the following circumstances:
    • (1) We have obtained explicit prior consent or approval from you;
    • (2) The personal information collected is disclosed by yourself to the public;
    • (3) The personal information is collected from lawfully and publicly disclosed sources, such as lawful news reports and disclosure channels of government information;
    • (4) We only share the necessary user information with our related parties, which is subject to the purposes stated in this Policy;
    • (5) The information is provided in accordance with applicable laws, regulations or legal process, or as required by administrative or judicial authorities;
    • (6) In the event of a merger or acquisition involving the transfer of personal information, we will require the recipient to continue to abide by this Policy.
  • 7.1 If we cease operations, we will stop collecting your personal information in a prompt manner, announce our cessation of operations on Vyvo SocialFi, and delete or anonymize the personal information we keep about you within a reasonable period of time.
  • 7.2 In order to protect your personal information, we will take data-security-related technical measures, improve our compliance by training employees about information security, and set data permissions to protect your private information.
  • 7.3 We will send you messages about information security in “Message Center” on Vyvo SocialFi and update “Help Center” from time to time for your reference on wallet usage and information protection.
We make the following special agreements to protect minors under the age of 18:
  • 8.1 Minors shall use our services under the guidance of their parents or legal guardians.
  • 8.2 We suggest that parents or legal guardians should provide minors with guidance on the use of Vyvo SocialFi after reading through this Policy, Vyvo SocialFi Service Agreement as well as other rules concerned.
  • 8.3 Vyvo SocialFi shall protect the confidentiality and security of the personal information of minors in compliance with relevant national laws and regulations.
DISCLAIMER AND LIMITATION OF LIABILITY
  • 9.1 The Company is liable only for the obligations set forth in this Agreement.
  • 9.2 You understand and agree that to the extent permitted by law, the Company can only provide the Service based on our existing technology and conditions. The Company is not liable for the failure of Vyvo SocialFi to provide services and loss of assets due to any of the following reasons:
    • (1) The system is down for maintenance or upgrades;
    • (2) Force majeure events such as typhoons, earthquakes, floods, lightning or terrorist attacks;
    • (3) Hardware and software of your mobile device, communication lines, or power lines fail;
    • (4) You take improper action or use the Company’s services without a license or authorization;
    • (5) Viruses, Trojans, malicious program attacks, network congestion, system instability, system or device failure, communication failure, power failure, banking issues, government actions, etc.;
    • (6) Any other reason that is not caused by the Company.
  • 9.3 The company is not liable for any of the following cases:
    • (1) Loss of digital tokens due to you losing mobile device, deleting Vyvo SocialFi or the wallet that has not been backed up, or forgetting the wallet password, private key, mnemonic or Keystore that has not been backed up;
    • (2) Loss of digital tokens due to your own disclosure of your wallet password, private key, mnemonic or Keystore, or borrowing, transferring or authorizing others to use your mobile device or Vyvo SocialFi, or failure to download the Vyvo SocialFi application from our official channels, or using the application in any other insecure manner;
    • (3) Loss of digital tokens due to your misoperation (including but not limited to entering a wrong transfer address and choosing a wrong transfer node server);
    • (4) Loss of digital tokens due to your misoperation caused by your lack of understanding of blockchain technology;
    • (5) Deviation in the copy of user transaction records of the Company on the blockchain caused by system lag, instability of the blockchain system, and other reasons;
  • 9.4 A user shall bear the risks and consequences caused by or related to the following circumstances:
    • (1) The user uses third-party services to handle transactions;
    • (2) The user uses the developer mode;
    • (3) Such risks and consequences shall be borne by the user, the counterparty and the smart contract issuer concerned when the user uses Instant Swap and Swap services.
  • 9.5 You understand that Vyvo SocialFi is only used as a tool for digital token management. The Company has no control over the quality, security or legality of third-party services, the authenticity or accuracy of the information, and the ability of the counterparty to fulfill its obligations under the agreement with you. Your use of third-party services is at your own discretion. You understand that the transaction and the binding contractual relationship are only established between you and your counterparty and are irrelevant to the Company. The Company reminds you that you should carefully judge the authenticity, legality and validity of the relevant information provided by the third party before using their services. In addition, all risks arising from your trading activities with any third party shall be borne by you.
  • 9.6 You acknowledge that the Company may provide services for or be affiliated with or otherwise interested in both you and your counterparties. You agree to waive any actual or potential conflict of interest that may exist with respect to such conduct by us. You may not use this to claim that the Company is legally defective in the provision of services; nor does it increase the liability and duty of care of the Company.
  • 9.7 The Company does not provide the following forms of guarantee:
    • (1) The services provided by the Company will meet all your needs;
    • (2) Any technology, product, service, information or other content you obtain through the Company’s services will meet your expectations;
    • (3) The timeliness, accuracy, completeness and reliability of information captured by the Company from third-party exchanges, such as digital token market trading information, are guaranteed;
    • (4) Your counterparties involved in transactions on Vyvo SocialFi will fulfill their obligations under the transaction agreement with you.
  • 9.8 You understand that Vyvo SocialFi is only used as a tool for digital token management and transaction information display. The Company does not provide legal, tax or investment advice or other services. You should seek advice from professionals in law, tax, and investment. The Company is not responsible for any investment or data losses you may suffer in the course of using the services of the Company.
  • 9.9 You understand that the Company may change the user access standards from time to time to limit the scope and manner of provision of the services provided for particular groups of users as required by applicable laws, regulations, and policies.
  • 10.1 You must fully understand and comply with all laws, regulations and rules related to the use of our services in your jurisdiction.
  • 10.2 If you encounter any problems with the use of personal information in the course of using our services, you can contact us by submitting feedback on Vyvo SocialFi through other channels.
  • 10.3 You can view the Policy and our other service terms in Vyvo SocialFi. We encourage you to view our Service Agreement and Privacy Policy each time you visit Vyvo SocialFi.
  • 10.4 Any translation of the Policy is provided solely for the convenience of users and is not intended to modify the terms of the Policy. In the event of a conflict between the English and non-English versions of the Policy, the English version shall prevail.
  • 10.5 This policy is applicable as of December 2022.

Any matter not covered herein shall be governed by announcements and relevant rules updated by us.